Frequently Asked Questions
Questions clients often ask us
If your question isn't answered here, get in touch and we'll respond within one business day.
Working With Us
Call us on 012 065 0545, message us on WhatsApp at 072 265 1596, or submit an enquiry through our contact form. We aim to respond within one business day and will confirm a suitable time to meet, whether in person or remotely.
Please bring your identity document, any documents relevant to your matter (such as contracts, correspondence, notices or existing court papers), and a short written summary of your situation if you have one. This helps us give you focused advice from the outset.
Yes. While our office is based in Pretoria, we represent clients across South Africa and are able to consult remotely by phone, video call or WhatsApp where appropriate for your matter.
We provide a detailed cost estimate before we begin work on your matter, so you understand what to expect. Fee structures vary depending on the nature and complexity of the matter — we're happy to discuss this openly during your consultation.
Your Matter
Timelines depend heavily on the nature of the matter, the court or forum involved, and whether the matter is resolved through negotiation, mediation or litigation. We'll give you a realistic estimate once we understand your specific circumstances.
Yes. Your matter is handled by an admitted attorney, supported where needed by our paralegal and legal secretary. You will always know who is responsible for your file.
In many cases, yes. Bring any existing documentation, correspondence or court papers to your consultation so we can review the current status of your matter and advise on the best way forward.
Yes. Confidentiality is one of our core values, and information you share with us is protected by attorney-client privilege and our internal confidentiality practices. See our Privacy Policy for more detail on how we handle personal information.